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NOVEL Mallard Creek FAQs

Curious about life at NOVEL Mallard Creek? Our FAQs cover everything from pet policies to parking, plus the details that make our community unique, like our thoughtful sustainability features, and the local charm that defines NOVEL Mallard Creek living.

How far are you from Uptown Charlotte?

NOVEL Mallard Creek is approximately 12 miles northeast of Uptown Charlotte, with a drive time of around 20–25 minutes depending on traffic.

 

What types of apartments do you offer?

The community offers modern studios, 1-bedroom, and 2-bedroom apartment homes ranging from 618 to 1,229 sq ft, with lodge-style finishes and natural surroundings for a serene retreat.

 

Which apartment features are included?

Each home features ENERGY STAR appliances, smart thermostats, luxury plank flooring, quartz countertops, spacious walk-in closets, and 10‑foot ceilings with oversized patios or balconies.

 

What community amenities are available?

Amenities include a resort-style pool with grilling stations, indoor/outdoor fitness center, coworking lounges, coffee bar, fireplace lounge, outdoor game lawn, hammocks, and a curated wine cellar.

 

Is NOVEL Mallard Creek pet-friendly?

Yes—pets are welcome, and the community includes dedicated outdoor lawn spaces. Please check with the leasing office for breed and weight restrictions.

 

Is the community smoke-free?

Yes, NOVEL Mallard Creek is a smoke-free community, providing a cleaner and healthier living environment for all residents.

 

Are there parking options available?

The property offers surface parking and attached garage options. Please contact the leasing office for parking availability and any associated fees.

 

How is access to public transit and nearby destinations?

Nestled near Mallard Creek Church Road, the community offers convenient access to adjacent retail, light-rail connections, nearby schools, and parks—creating a walkable, balanced lifestyle.

 

Do the apartments include in-unit washer and dryer?

Yes, all apartments come equipped with full-size washers and dryers for added convenience.